FAQs
What is the minimum order for JML?
Minimum order requirements at JML vary depending on the materials and services requested. If you’re looking for individual pieces of lumber, feel free to stop by our shop and take a look at our current inventory.
How do I request some historical matching?
Bring a sample of the work you need duplicated to our shop or mail it to our location. We will match the piece and manufacture the exact quantity you require.
Matching isn't just for historical pieces, if you'd like to match any current pieces in your home JML can replicate them with just a sample!
What is the typical turnaround for custom wood cuts?
Average turnaround is one to two weeks depending on material sourcing and current shop volume. Contact us directly for a more specific timeline for your project.
What grade of lumber is available?
We specialize in sourcing premium hard and softwoods of a higher grade than those typically stocked at most major commercial lumber distributors.
Which wood species are in stock?
We stock rough poplar, redwood, cedar, mahogany, oak, walnut, and maple, plus MDF and overstock from prior jobs. If you need something else, we can source it quickly.
Is it possible to order wood decking?
We manufacture and distribute a full range of exterior wood products, including decking and siding.
Do you provide wood staining services?
We do not offer in-house staining. However, we sell Ipe Oil and WiseCoat by DeckWise, which are professional-grade solutions for sealing your new decking and siding.
What is the difference between milling and manufacturing?
Milling involves processing raw logs into building materials. Manufacturing is the specialized process of cutting and shaping those materials into finished, custom products.
Must all orders be placed via the phone?
We enjoy meeting our clients in person. Visit our shop to discuss your project details. Alternatively, feel free to email us, and a member of our team will respond to you promptly.
Is job site delivery an option?
Yes, we offer delivery services for an additional fee based on distance. Please note that all deliveries are curbside only, so please have personnel on-site to move the materials.
What payment methods does JML take?
Cash, Card, and Check.
Jackson Milling does not have any online forms of payment. Checks can be mailed and cards can be taken over the phone.
All card purchases will have a 4% connivence fee.
If you are mailing a check, please make it out to Jackson Milling & Lumber and send to our address; 25854 Avenue Tibbitts, Valenica CA 91355
Why should I work with Jackson Milling and Lumber?
Expertise. From wood specifications to custom tooling and sourcing, we provide the professional guidance needed to keep your project on schedule. Quality. Every product is crafted by skilled professionals who treat your project with individual care. Your satisfaction is our primary focus. Reliability. Our dedicated team prioritizes clear communication and responsive service, ensuring you are supported at every stage of the process. Experience. With over 30 years in the industry, we possess the deep knowledge and proven techniques required to help you complete your project to the highest standard.
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